Politique d’expédition
Shipping and Customs Policy
🚚 FREE SHIPPING!
Shipping & Delivery
For non-custom products, orders are usually processed and shipped within 24 hours after payment. Custom products require a 7-day production period before shipment.
Estimated delivery times:
- Asia: 5–7 business days
- Europe, North & South America: 7–22 business days
- Please note: Delivery for large items may take 30–45 days.
We aim to process and deliver your order as quickly as possible.
🌏 Global Shipping & Customs
We ship worldwide, though customs regulations vary by country.
For shipments to the United States, the clearance rate is exceptionally high—up to 99.99%.
In the rare event your package cannot be delivered due to customs issues or restrictions, we offer a 50% refund of the product value, as both parties bear partial responsibility.
We provide free and discreet delivery worldwide.
If you have questions about shipping rates or delivery, don’t hesitate to contact us via Telegram, WhatsApp, or email. We’ll help calculate shipping costs for your region.
📦 Doll Tracking
Our dolls are creatively inspired, hand-made, and digitally tracked. Using award-winning couriers and up-to-date online tracking systems, you’ll receive a tracking link via email as soon as your doll is dispatched. Each shipment is insured and guaranteed to your door with the fastest possible service.
🔒 Discreet Delivery
Not even the delivery person will know what’s inside! All shipments follow strict privacy protocols: there will be no indication on the outside about the contents. All you need to do is sign and enjoy your package.
🛃 Customs Clearance & Fees
All orders breeze through customs without extra fees. We take care of it for you.